Branding in the Blogosphere. 2006 Qtr 2
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Branding in the Blogosphere. |
Millions of Internet users are now visiting blogs. That’s thanks in large part to blogs’ accessibility and usability for the mainstream consumer.
Blog. Short for weblog, these e–journals are housed on the Internet for public and private consumption and are updated frequently. Yet just as journalists are bloggers, so can be corporate executives, product experts, industry watchdogs, consumer enthusiasts and your neighbors’ kids.
A blog can provide content about anything. It can be an ongoing dialog about the installation of an old Firebird engine. It can be about home loans. Or corporate happenings.
So should you consider a blog for your brand? As with most means of communications, there are benefits and downfalls to consider. The first thing to determine is whether or not a blog fits appropriately into your marketing goals. If you are exploring extending your brand into the broad and engaging realm of the blogosphere, there are a few things to keep in mind:
Blog within the parameters of your brand. Properly implemented blogs can help build an indelible connection between customers or potential customers and your brand. Ensure your appointed blogger is a good steward of your brand, yet has the freedom to communicate honestly, outside marketing speak. Depending on your goals, the blogger may be a product engineer, customer service representative, etc.
It cannot be left alone for long periods of time. A blog is an active, ongoing source of information and insights. Expect frequent visitors who expect frequent updates. Timely postings are essential.
Maintain your brand. The blog may be a new means of communication, but it’s still an interface between your company and an Internet user. Keep its graphics and messaging in line with the brand.
Make it a two-way street…or don’t. It’s up to you. Allowing visitors to post comments can further brand loyalty. It can also hurt, especially if questions are not answered directly and with candor and honesty.
Before diving headfirst into the blogosphere, get familiar with the medium. Go online and visit a few for your own research. You can find them by typing “blog sites”into your favorite search engine or go to www.technorati.com, a search engine for blogs. And, should you opt to blog, be sure to keep it about your brand.
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