Trade Shows. Afterthought or Forethought? 2006 Qtr 2
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Trade Shows.
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Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
Sun Tzu (Chinese General, circa 500 BC)
Consider the age-old question about why you should bring your brand to a trade show. All too often, it produces these types of answers:
“Our competition is there. What would it look like if we weren’t?”
“Our sales people said so.”
“We’ve always done it.”
“We’re sure to get tons of leads.”
There might be validity to some of these answers. But the truth is, a trade show offers so much more than one might think. You can create an experience your customers will never forget. You can solidify your sales team (kumbaya). You can provide your customers with an exciting and meaningful interaction with your products or services. You can stimulate conversations that can change the course of your business. And of course, you can bring your brand to life in a unique and memorable way.
Along with other communication vehicles, a trade show is a powerful component of your brand-building mix. When you really think about it, the same creative development principles you use in advertising and other creative marketing tactics apply to trade shows. You have to start with great direction and a great hook. You need to break through the clutter (just think of trade shows as one big ad in a sea of busy magazine pages). You need to be compelling and emotionally resonant.
But with trade shows, you can do so much more; all you need is a little forethought.
- First, ask yourself the question: exactly why are we going? If you’re satisfied with your answers, translate those answers to objectives that are clear, smart and measurable.
- The principle “garbage in, garbage out” applies here, too. Make sure you’ve got a killer creative strategy.
- Understand who’s attending the show. And why. Are your influencers there? Who do we want to talk to? How will we qualify them?
- Understand the restrictions on the exhibit floor. What are the square footage costs? Exactly how high can you go? Where are the pillars, you know, those big things you can’t see around or through?
- Figure out how you’re going to stand out. What’s your hook? What are you going to do to drive traffic? What are you going to do to keep them in the booth for meaningful conversation?
- Clearly define your design strategy so you end up with a solution that accurately reflects your brand and excites your customers.
- Don’t take “everything but the kitchen sink.” Have enough product or demos to make your point, but don’t overwhelm people. Your guests will only remember so much.
- Train your sales people. They can make or break your brand.
- Make sure you have all your ducks in a row, cause there are a lot of ducks.
- Do a comprehensive critique after every show. What worked and what didn’t? Did people understand our brand promise? Did they want to find out more? Did you stand out from the competition? What do they want to see next time?
So when you think of it, creating a great exhibit isn’t much different than creating any other brand communication. The only real difference is that with a trade show, you’ve got a 3D space in which to create a memorable experience that will bring your brand to life in a way that no other marketing vehicle can. It makes you wonder how trade shows could ever be an after-thought.
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