2007. The Perfect Time for a Road Trip 2007 Qtr 1
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2007. The Perfect Time for a Road Trip.
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Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
Sun Tzu (Chinese General, circa 500 BC)
You owe it to yourself. And to your brand. Hit the road, one that you haven’t traveled heavily (or ever?). Get out of the routine. See different places. Or the same places differently.
We’re stuck in a rut and there’s no time like the New Year to get unstuck. If you can go from home to office/ airport/ customer’s office/ restaurant/ hotel/ airport and home again without ever really thinking, then my friend, it’s time for a real road trip.
A real road trip is like a bucket of cold water in the face — it both wakes you up and gets your immediate attention. “How could I have been so asleep to what’s going on?” it makes us say to ourselves.
How about a road trip to a trade show completely unrelated to your industry, or a day spent “mystery shopping” a specific category, just to see what the customer interaction is like. Or how about a day (or two or three) working in your customer’s business…or in your own business, but in a vastly different capacity. A change of perspective can dramatically alter the way we see things.
For example, there’s Sylvester, a technology consultant from Munich. Sylvester never writes anything down. Instead, he photographs everything (still and video). He documents meetings, meals, feelings, weather, conversations, you name it. And he then edits intriguing visual documentaries. Sounds crazy, doesn’t it? But what Sylvester really does is turn a series of seemingly unrelated actions into meaningful insight. Sounds a lot like ethnographic research, doesn’t it? So, are we ready for our next “close-up” at Monday’s staff meeting? Yikes.
Let’s get out of our comfort zone.
And we’re not talking vacation. Go some place where they speak a different language, where the culture and business practices are just different enough to make your head hurt. What can we learn that makes our business just a tick better, our brands just a bit more distinctive?
Take notes. Take photos. Pick up reminders of experiences. And come back energized, enthusiastic, full of ideas. Changed. Because that’s what a road trip is all about.
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