Give Your Brand a Full Spa Treatment. 2008 Qtr 3
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Give Your Brand a
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We all need to periodically relax, refocus and rejuvenate. And when we feel the need to do so, a visit to a spa is often the perfect way to get centered. Perhaps a trip to the brand spa might be just the thing to refresh, refocus and rejuvenate your brand.
Step one: Begin by getting your brand centered, or focused on its primary purpose. It’s easy for brands to collect extra baggage, get loaded up with lots of excess messages, looks, initiatives and so forth that diminish its effectiveness. Now is the time to strip away all that is not core brand essence. You may be surprised to find a real sparkler beneath all the dross.
Step two: Now that you’re looking at the bare essentials of the brand, get them working. Take a closer look at the brand promise: Is it still relevant to current and emerging audiences? Do you need to build up some of the promises with enhanced programs? Brands, like people, can get a little out of shape if they aren’t challenged to be continually important and meaningful to customers.
Step three: Address the care and feeding of your brand. Now that you’ve removed the excess baggage and started exercising its core brand promise, set up a long-term nutrition program: lean, meaningful messaging; a consistent diet of supporting activities; and rigorously avoiding programs that pack on off-target and distracting activities.
And over the long term, don’t just trust your own instincts, but make sure your brand is still viewed as relevant and meaningful to its various audiences. A periodic spa treatment and reality checks with customers along the way can help assure that your brand will stay healthy and youthful for many years.
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